Your company didn’t enroll you in insurance?
They took insurance premiums out of your salary, but you have no insurance? Your boss is doing something illegal.
If your pay statement has a 'health insurance' deduction but you do not have insurance eligibility, it means the company did not report it. If you report it to NHIS, it will be processed as retroactive enrollment.
This really happens.
On the payslip, there is a deduction for "health insurance". 100,000 KRW is deducted every month.
But when I went to the hospital, they said, "You are not eligible for insurance."
What happened is this. The company deducted the insurance premium from your salary, but it did not actually report it to the NHIS. This is illegal!
The payslip showing the insurance premium deduction details is the most important proof. Take a photo of it every month!
How to check if I’m enrolled
There are 3 ways. Try it right now.
1️⃣ Install the The건강보험 (official NHIS app) (official NHIS app) app → "Check eligibility"
2️⃣ Call: National Health Insurance Service (NHIS) (press 7 for English). For Chinese, Vietnamese, and Uzbek, please call NHIS Wonju Headquarters (1 for English, 2 for Chinese, 3 for Vietnamese, 4 for Uzbek). If you prepare your Alien Registration number, you can check faster.
3️⃣ Visit a nearby NHIS branch → Please bring your ARC
If it does not appear as "Workplace subscriber", go to the next step.
Within one month after starting work, make sure to check in the The건강보험 (official NHIS app) (official NHIS app) app whether you appear as a "Workplace subscriber." The sooner, the better.
The company has a duty to enroll you.
It is set by law.
“I’ll get insurance later because I’m a trainee” — that’s not true. It’s required from the first day!
What should I do?
Take a photo of the NHI-covered service (geupyeo) statement and keep it (proof!)
Call NHIS:
National Health Insurance Service (NHIS)
Please file a report for "unreported workplace".
NHIS will investigate and process your retroactive enrollment for you.
The company may get a fine of up to 5,000,000 KRW.
National Pension Service (NPS) 😰 "What if the company retaliates?"
You are protected by law. If they retaliate, report it to the Ministry of Employment and Labor at 1350. 1350 offers counseling in English and Chinese. For other languages, please call National Pension Service (NPS) (16 languages: Vietnamese, Thai, Indonesian, Mongolian, etc.).
What you can do before reporting:
1️⃣ Ask the company in writing (use a method that leaves a record, like KakaoTalk or email)
2️⃣ Keep photos of your pay slip and employment contract (evidence)
3️⃣ If they still do not enroll you after your written request → report it to NHIS National Health Insurance Service (NHIS)
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Abnormal signs detected
On the payslip, there is a health insurance deduction, but the hospital says 'not eligible'.
Eligibility check
Check through the The건강보험 (official NHIS app) (official NHIS app) app, by calling National Health Insurance Service (NHIS), or by visiting an NHIS branch.
Keep evidence
Take a photo of the NHI-covered service (geupyeo) statement and keep it. It is the most important proof.
Report to NHIS
Call National Health Insurance Service (NHIS) and report an 'unreported workplace'. Then NHIS will investigate and process your enrollment retroactively.
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Legal obligation
The company must report to NHIS within 14 days of your start date. Even if you are a probationary employee, it starts from the first day.
retroactive enrollment
NHIS will process it as if you had insurance from your first day of work. You may also get your previous hospital costs refunded.
No retaliation
Retaliation for reporting is illegal. You can also make an additional report to the Ministry of Employment and Labor at 1350.
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Be sure to keep your NHI-covered service (geupyeo) statement.
The pay slip showing the insurance premium deduction details is the most important proof. Take a photo every month!
Please make a written request first.
First, ask the company using a method that leaves a record, such as KakaoTalk or email.
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Yes! The company can get a fine of up to 5000K KRW. Unpaid insurance premiums + additional charges will also be imposed.
Please process it as if the insurance was active from my first day of work. You can also get back the full hospital costs you paid during that time!
You are protected by law. If they retaliate, that is also illegal. You can also report it to the Ministry of Employment and Labor at 1350.
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This guide is for information only, not legal advice. In emergencies, call 119 immediately.